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US outsourcing firm secures Sh183m to train local workforce

CloudFactory, an American outsourcing company,

CloudFactory, an American outsourcing company,

CloudFactory, an American outsourcing company, has received a Sh183 million investment to train its Kenyan workforce and expand operations.

The outsourcing company got $2 million investment from the Rockefeller Foundation to train workers it needs to expand its video and audio transcription service.

The US firm has a Nairobi office that does transcription for ESPN, Deloitte and University of North Carolina. It has 200 employees.

CloudFactory founder and chief executive Mark Sears said the company will expand local operations to leverage on the high pool of skilled workers who are fluent in English.

“We identified Kenya as the hottest up-and-coming location in the world to build a transcription team, because of abundant supply of talented workers with strong English skills,” said Mr Sears.

CloudFactory will get high-performing workers to meet its customer demand while Kenyan workers will join the global digital economy, said Mamadou Biteye, MD of the Rockefeller Foundation Africa.

– Business Daily

 

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